Heat Stress

When your cooling system can’t keep up with the heat your body dehydrates and your temp rises above 38 C you get heat related illnesses such as...

Rash = (plugged sweat glands)

Heat cramps = (sweating has caused salt loss)

Heat exhaustion

your body cant keep blood flowing both to vital organs and to the skin for cooling

Symptoms:

feeling faint, headache, breathlessness, nausea or vomiting, hard to continue working.

Treatment:

Move to shaded area, loosen clothing, drink cool water (not freezing cold)

30 min to cool down, could lead to heat stroke

Heat stroke = death

When your body has used all its water and salt it’s lost the ability to cool itself, temp reaches dangerous levels.

Symptoms

Confusion and irrational behaviour (if you start speaking a different language)

Convulsions, unconsciousness, stop sweating (hot dry skin)

High body temp above 40 C

Treatment

Call emergency (get the worker to the hospital)

Immerse in cool water or cool shower

If worker becomes unconscious don’t give them anything to drink.

Controls

Light loose clothing, light coloured (absorbs less heat), Drink small amounts of water (8oz) every half hour, Avoid coffee or tea that would make you go to the bathroom frequently, avoid hot heavy meals, physical condition (age, weight, fitness, high blood pressure)

Compressed Air Course

Emphasize the hazards.

Basically, there are three hazards associated with compressed air: air pressure, flying particles, and noise.

Air pressure

• Air under a lot of pressure can penetrate the skin, causing haemorrhaging and pain. If compressed air gets into the body through cuts in the skin, an air bubble (embolism) could form in the bloodstream, and that could kill a worker if a bubble gets to the heart or lungs. Furthermore, compressed air entering the body through the mouth or nose can cause injury to internal tissues and organs. Compressed air that hits an eye can blow the eyeball from its socket, and compressed air blown into an ear can rupture the eardrum.

Flying particles

• Air pressure of 40 pounds can drive chips and other particles into the eyes and face with the force of shrapnel. Flying particles can also cause cuts and bruises to other parts of the body.

Noise

• Compressed air is noisy, too. Noise levels can sometimes reach or exceed 120 decibels.

Make sure your workers wear essential personal protective equipment (PPE). It's a safe bet that some of your employees probably don't think about the need for PPE when they use compressed air. And yet it's essential for preventing the kinds of injuries just identified. Recommended PPE includes:

• Safety glasses with side shields or goggles
• Face shield
• Hearing protection
• Dust mask or respirator (may be required, depending on materials in use and the work environment)

Focus on safe work rules.

Make sure the line you're working with is an air hose, not a gas or water line. (Sometimes hose lines cross and a worker could be fooled.)

• Inspect the hose to make sure it's in good condition and properly connected.
• Keep air hoses off the floor where they can be tripping hazards or become damaged.
• Prevent sharp objects from rubbing against air hoses.
• Always coil the hose--without kinks--when it's not in use and hang it over a broad support, not on a hook or nail.
• When you have a choice of pressure, use the lowest pressure that will do the job.
• Never point an air hose or air gun at anyone--including your self.
• Choose a safer, better way to clean dust from your clothes, such as a brush or vacuum.
• Don't fool around when using an air hose. It's a tool that should be used with caution, not a toy for engaging in horseplay.

Instructor _______________________________________________________

Employee Signature _______________________________________________ Date: _____________________________

Compressed Air Quiz

1. When working with compressed air you should all ways

a) Use the highest pressure to get the job done quicker

b) Use the lowest pressure that will do the job

c) Point the air hose at your face to remove dust

2. When working with compressed air you should never

a) Store the hose on the ground in a pile

b) Hang the hose on a nail on the wall

c) Use compressed air as a toy or engage in horse play with it

d) All of the above

3. When working with compressed air you should

a) Wear safety glasses with side shield or goggles

b) Use hearing protection

c) Use a dust mask or respirator

d) All of the above

4.Compressed air accidents can result in serious, disabling injuries and even death, on occasion.

a) True b) False

Signature ____________________________

Instructor ____________________________ Date __________________

Worker Participation In Safety Program

1. On each job-site where 5 or more workers are employed, Health and Safety Representative is chosen by the workers. Duties and powers of the Health and Safety Representative are listed in Section 8 of the Occupational Health and Safety Act of Ontario and section 14 of this program.
2. Employees are required to promptly report Health and Safety concerns and suggestions for improvement, regarding health and safety, to their Supervisor. Concerns may be reported verbally or on one of our Safety Action Forms. Any Employee who submits a Safety concern written on one of these forms will receive a written response within 21 days.

3. In the unlikely event that Workers are directed to perform work that would endanger themselves or another person, they are required to exercise their right, under the Occupational Health and Safety Act, to refuse unsafe work. Procedures to be followed, by all workplace parties in the event of a work refusal, are outlined in the United Brotherhood of Carpenters manual.

4. Workers who knowingly fail to work safely will be written up on a Safety Action Report Form by the supervisor, business manager and or operations manager. Safety Action Report Forms are reviewed and signed by the operations manager every 21 days. Workers who have been written up for unsafe acts will receive the following disciplinary actions from the operations manager. First offenders will receive a verbal warning, the second offence will result in a written warning, the third offence will result in a suspension based on the severity of the offence and the forth offence will receive a dismissal or suspension based on the severity of the offence and past re-occurrences.

2) Location of Programs, Procedures and Policies

Written copies of our Health and Safety Program and Safe Operating Procedures Manuals are kept in the Office area beside the job board.

3)Education and Training

The goal of our Health and Safety training program is to prevent injuries while complying with legal and company standards.

Training Review Schedule

2011 SAFETY TRAINING		GROUPS
TOPICS	OPERATIONS	H&S REP	FOREMAN	WORKER
WHMIS	YES	YES	YES	YES
FIRST AID	YES	YES	YES	OPTIONAL
FORKLIFT OPERATION	OPTIONAL	YES	OPTIONAL	OPTIONAL
LOCK-OUT & MACHINE SAFETY	OPTIONAL	YES	YES	OPTIONAL
FALL ARREST	YES	YES	YES	YES
CONFINED SPACE ENTRY	OPTIONAL	YES	YES	OPTIONAL
PROPANE SAFETY	OPTIONAL	YES	OPTIONAL	OPTIONAL
SAFETY ORIENTATION SESSION	YES	YES	YES	YES
COMPATENT WORKER	YES	YES	YES	YES
RESPIRATORY PROTECTION	OPTIONAL	YES	YES	OPTIONAL
LEGISATIVE RESPONSIBILITIES	YES	YES	YES	OPTIONAL
SUPERVISORY TRAINING	OPTIONAL	YES	YES	OPTIONAL
ACCIDENT INVESTIGATION	OPTIONAL	YES	YES	OPTIONAL
SAFETY TALKS	OPTIONAL	YES	YES	OPTIONAL

SAFETY ACTION REPORT

THIS FORM MAY BE USED TO REPORT SAFETY HAZARDS AND THE DETAILS OF CORRECTIVE ACTION WHICH HAS BEEN TAKEN. BOTH HAZARDOUS CONDITIONS AND UNSAFE ACTS MAY BE REPORTED ON THIS FORM.

PLEASE GIVE THE COMPLETED FORM TO THE PERSON TO WHOM YOU USUALLY REPORT, AND SEND A COPY TO THE HEALTH AND SAFETY REP.

TIME__________DATE__________

ADDRESS _______________________________ CONSTRUCTOR ________________________________________

SITE SUPERVISOR ____________________________ DF SITE SUPERVISOR ______________________________

LOCATION OF THE HAZARD? _____________________________________________________________________

DESCRIPTION OF THE HAZARDOUS CONDITION OR ACT

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

RECOMMENDED CORRECTIVE ACTION ____________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

ACTION TAKEN TO ELIMINATE HAZARD

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

THE ‘ACTION TAKEN’ PORTION OF THIS FORM MUST BE COMPLETED WITHIN 21 CALENDAR DAYS. PLEASE SEND A COPY TO THE HEALTH AND SAFETY REP SO THAT THE LOG CAN BE UPDATED.

REPORTED BY _______________________

REPORTED TO _______________________

Reviewed by manager of operations Action against

Date: ____________________ Date: ______________________

Signature: ___________________ Signature: _______________________

Fork Lift Operator Check List

PROPANE POWERED LIFT TRUCKS OPERATOR CHECK LIST PAGE 1 OF 1

DATE: ____________ TRUCK #: __________ HOUR METER: _____________ DEPT. ____________

OPERATORS
				INDICATE OK OR NEEDS ATTN.
	PRE - OPERATIONAL CHECKS			O.K.	NEED ATTENTION
1	INSPECT FORKS (Cracks, Damage, Level, Locking Pins)
2	CARRIAGE (Bent or Damaged)
3	LIFT CHAINS (Tension, Mounting Pins Damaged)
4	LIFT CYL., TILT CYL., HYD. HOSES (Leaking or Damaged)
5	HOSE REEL (Damage, Leaks)
6	TIRES (Chunked, Separated, Damaged)
7	FLUIDS (Oil, Trans. Hydraulic)
8	RADIATOR (Level and for Leaks)
9	PROPANE TANK (Secure, S.V. Vertical, Leaks, & Gauge)
10	GENERAL CONDITION (Damage Etc.)
11	FIRE EXTINGUISHER
	OPERATIONAL CHECKS
1	EMERGENCY BRAKE (Forward, Reverse)
2	SERVICE BRAKE (Forward, Reverse)
3	STEERING (Left, Right)
4	HORN, LIGHTS (Operational, Damage)
5	BATTERY FLUID LEVEL
6	TIRES
7	NOISES
COMMENTS: (PLEASE EXPLAIN ALL ITEMS NEEDING ATTENTION)

TURN OVER IF ADDITIONAL SPACE IS REQUIRED FOR COMMENTS.

Spill Response Procedures

Major Spill

In the event of a spill which:

It involves the release of a type or quantity of a chemical that poses an immediate risk to health or it involves an uncontrolled fire or explosion:

Evacuate the building:

Call 911 and give details of the accident including location, types of hazardous materials involved, and whether there is personal injury. If the accident involves personal injury or chemical contamination, follow these steps:

1) Move the victim from the immediate area of fire, explosion, or spill (if this can be done without further injury to the victim or you).

2) Locate nearest emergency eyewash in shop. Remove any contaminated clothing from the victim and flush all areas of the body contacted by chemicals with copious amounts of water for 15 minutes.

3) Administer first aid as appropriate and seek medical attention.

Minor Spill

In the event of a spill involving the release of a type or quantity of a chemical which does not pose an immediate risk to health and does not involve chemical contamination to the body:

1. Notify personnel and neighbors of the accident.

2. Isolate the area. Close doors and evacuate the immediate area if necessary.

3. Remove ignition sources and unplug nearby electrical equipment.

4. Establish exhaust ventilation. Vent vapors to outside of building only (open windows).

5. Locate spill kit.

6. Choose appropriate personal protective equipment (goggles, face shield, impervious gloves, lab coat, apron, etc.)

7. Confine and contain spill. Cover with appropriate absorbent material. Acid and base spills should be neutralized prior to cleanup. Sweep solid material into a plastic dust pan and place in a sealed 5 gallon container.

8. Wet mop spill area. Be sure to decontaminate broom, dustpan, etc. Put all contaminated items (gloves, clothing, etc.) into a sealed 5 gallon container or plastic bag. Bring all waste to the next Waste Open House.

SPECIAL EMERGENCY TREATMENT

Skin Contact

1. Immediately flush with copious amounts of water under an emergency shower.

2. Remove all clothing while under the shower. Flush skin for 5 minutes.

3. Flush skin until medical personnel arrive.

4. Get medical attention immediately.

Eye Contact

1. Immediately flush eyes with water with the eyewash for 15 minutes.

2. Get medical attention immediately.

Gas leak Emergency Evacuation Plan

Gas leak Emergency Evacuation Plan

A strong odor-ant (such as ethyl mercaptan) is deliberately added to the otherwise colorless and odorless natural gas so that leaks can be easily detected by smell before an explosion occurs.

NATURAL GAS EMERGENCY

Situations where all of the following conditions are present:

The natural gas odor is persistent, i.e., continues to be detected via sense of smell.

If you smell gas and suspect a leak:

1. Cease all operations immediately and do not operate any electrical devices (phones, electrical switches, electrical machines etc.).

2. IF smell is strong leave the area and call 911.

3. DO NOT CALL FROM AFFECTED AREA, OR TURN ELECTRIC SWITCHES ON OR OFF, phones or any other electrical equipment can create a source of ignition with enough energy to ignite fumes.

4. If gas smell is on the inside and windows can be easily opened, open to ventilate the area.

5. Evacuate the building by the nearest exit. Notify other building occupants in the affected area to do so as well. If any person for whatever reason cannot safely evacuate the building, assist them to an area of refuge such as a stairwell away from the emergency area. Alert emergency response personnel of their location.

6. Once outside, move away from the building at least 200 feet to the evacuation area, keep driveways and sidewalks clear for emergency crews.

7. Do not return to an evacuated building unless authorized to do so by emergency personnel.

In the event of a fire

Use this Procedure for your company fire safety policy

1.       KEEP CALM.
2.     EVACUATE: all occupants from the room in which the fire has occurred.
3.       CLOSE THE DOORS AND WINDOWS and leave the room.
4.       PULL THE FIRE ALARM OR CALL THE FIRE DEPARTMENT. Tell them your exact location and the nature of the emergency.
5.       ONLY IF IT IS COMPLETELY SAFE TO DO SO, return to fight the fire with a fire extinguisher until the Fire Dept. arrives. (see FIRE EXTINGUISHERS)
6.       EVACUATE OCCUPANTS FROM THE ADJOINING AREA if there is any danger from spreading fire, smoke, fumes or extreme heat.

 

FIRE EXTINGUISHERS

1. Use a fire extinguisher only if it is completely safe to do so. If there is any danger at all from fire, smoke, fumes or extreme heat, LEAVE THE AREA IMMEDIATELY.
2. Determine what type of fire you have and check the label on the extinguisher to make sure it is intended for your type of fire. Letters on the label indicate the type of fire it will fight:

1.      A = wood, cardboard, paper, cloth
2.      B = flammable liquids and gases
3.     C = electrical equipment
4.    D = metals

(Never use water on an electrical fire – water can cause a fatal shock.)

3. Use the PASS system to put out the fire:

1.     Pull the pin or ring. Some units require releasing of a lock latch, pressing a puncture lever, or other motion.
2.    Aim the extinguisher nozzle at the base of the fire.
3.     Squeeze or press the handle.
4.   Sweep from side to side slowly at the base of the fire until it goes out.
   4.      If the fire gets big, GET OUT! Close the door to slow the spread of the fire.

 

FIRE PREVENTION

1.     Check to see that all fire exits, doorways, stairways, aisles and corridors are not obstructed or blocked at anytime.
2.    Make sure you know the location of all fire exits.
3.    Poor housekeeping is a fire breeder. Avoid all unnecessary accumulation of combustible debris.
4.     Regularly check all electrical cords and plugs for fraying or cracked wire insulation and fitness for use. OSHA prohibits the use of un grounded extension cords longer than 12 feet in office buildings.
5.     Store all flammable liquids, such as copy machine fluids, cleaning products, solvents, etc. according to instructions on label.
6.     Report fluorescent lights that give off a loud humming sound, as this may indicate a defective ballast.
7.    Turn off all coffeemakers and other personal electrical appliances when they are not in use. Check the plugs, cords and wiring on a regular basis to determine if they are in good condition.
8.     SMOKING IS PROHIBITED IN ALL BUILDINGS. When smoking outdoors, completely extinguish all smoking materials and place them in an ash tray or trash container.   

Confined Space Entry Policy

A confined space is defined as a place:

that is partially or fully enclosed

that is not both designed and constructed for continuous human occupancy and

where atmospheric hazards may occur because of its construction, location, or contents, or because of work that is done in it.

All three criteria have to be met before a space is defined as a confined space.

Training

Only trained personnel may enter a confined space. They must be trained on the use of PPE required for the job. All training records must be kept on the job site.

Hazard Assessment

Before each entry a competent worker as described by OSHA must perform a written hazard assessment. The hazard assessment should consist of any physical or atmospheric hazards that may exist or develop in the confined space. It should also contain there name signature and date. In the event of a change in hazards a new assessment shall be written and assessed.

Plan for controlling hazards

Once the hazards have been identified in the assessment a competent person must develop a plan to eliminate or control the hazards. The plan must consist of eleven mandatory requirements:

1. Duties of workers
2. Coordination document (prepared by the constructor) if workers of more than one contractor enter the same confined space
3. On-site rescue procedures
4. Rescue equipment (inspected by a competent worker) and methods of communication
5. Protective clothing and protective equipment (supplied by the employer)
6. Isolation of energy and control of material movement
7. Attendants
8. Adequate means of access and egress
9. Atmospheric testing (conducted by a competent worker)
10. Adequate procedures for working in the presence of explosive or flammable substances
11. Ventilation and purging

Duties of workers

1. Do not enter or re-enter (if the confined space has been left unoccupied and unattended) the confined space unless testing has been performed.
2. Know the hazards that may be faced upon entry. Know the route of exposure (e.g., inhalation or skin absorption), signs and symptoms, and long-term effects of exposure.
3. Know how to use the equipment (including personal protective equipment and tools) properly.
4. Maintain communication with the attendant so that the attendant can monitor your safety and be able to alert workers to evacuate the confined space.
5. Alert the attendant whenever:

you recognize any warning sign or symptom of exposure

you see a dangerous condition

an alarm is activated.

6. Get out of the permit space immediately whenever:

A warning system indicating a ventilation failure is activated or the attendant gives an evacuation order.

A worker recognizes any signs or symptoms of exposure.

A person inside detects a dangerous condition.

An evacuation alarm is activated.

Rescue Personnel

An adequate number of people must be available to carry out the rescue procedures immediately. They must be trained in onsite rescue procedures, first aid, CPR and the rescue equipment necessary to carry out the rescue.

Rescue Procedure

The confined space plan must include written procedures for safe onsite rescue that can be implemented immediately in case of an emergency. An adequate number of people must be available to carry out the rescue procedures immediately.

Record of rescue equipment inspections

The rescue equipment must be readily available, appropriate for the confined space, and inspected by a competent worker. The competent worker must keep a written record of the inspection. Examples of rescue equipment include harnesses and lifelines, hoist/retrieval systems, respirators, and other personal protective equipment.

Record of tests

Results of atmospheric tests must be recorded on the entry permit.

Entry Permits

An entry permit shall be issued by the employer before any worker enters the confined space. A competent person must verify that the permit issued complies with the plan before every shift. Entry permits should be understood and available to everyone involved in the job. An entry permit should at least consist of:

1. The location and description of the confined space
2. A description of the work
3. A description of the hazards and the corresponding controls
4. The time period for which the entry permit applies
5. The name of the attendant
6. A record of each worker who enters and leaves the confined space
7. A list of the equipment required for entry and rescue, and verification that the equipment is in good condition
8. The results of the atmospheric testing
9. Additional procedures and control measures if hot work is to be done

It may also include

1. A record of the hazard assessment
2. The hazard control plan
3. Worker training records

Each entrance to the confined space must be secured against unauthorized entry and or has adequate barricades or signs warning against unauthorized entry.

Record Keeping

Records shall be given to the office manager or the worker health and safety rep to be kept for minimum of one year after project completion and should consist of:

1. Hazard assessment
2. Plan
3. Coordination document
4. Worker training
5. Entry permit
6. Record of rescue equipment inspection
7. Record of tests

Driver Policy

PURPOSE AND SCOPE

The purpose of the Driver Policy is to:

• Ensure that only driver’s whose records demonstrate a history of safe driving are

authorized to drive Company vehicles or accept employment for which driving a Company car is a requirement.

• Promote driver safety for persons employed by Company who drive Company provided vehicles or personal vehicles while engaged in Company business (a “Driver” Employee).

• The definition of driver under this Policy is any Company employee, (“Employee” or

“Driver”) who regularly drive their own personal vehicle(s) for Company business, or drives a Company owned/leased vehicle.

• Reduce the severity and frequency of losses associated with Company vehicles.

• All “Driver” Employees are responsible for adhering to this policy as a condition of employment.

RESPONSIBILITY

This Policy is governed and administered by the Operations manager, any decision or interpretation of the Policy by the Company is binding and final upon the Employee.

DRIVER QUALIFICATIONS

• Driver selection is a one-time process. Assuring that the driver remains qualified is an on-going process. Motor Vehicle Record Checks will be obtained annually for all “Driver” Employees. Driver qualification files will be maintained every three months to facilitate review of a “Driver” Employee’s adherence to the Policy.

The Company will obtain a MVR for the Employee after the hire date. An employee who does not meet the conditions of the Policy will be terminated immediately.

CONDITIONS OF EMPLOYMENT FOR DRIVERS

• It is the “Driver” Employee’s responsibility to maintain a driving record that is within the limitations of this Policy and applicable Ontario laws.

• The “Driver” Employee must, at all times, maintain a valid driver’s license in the province of the Employee’s residence.

• All moving violations must be reported to the Human Resources Department within

24 hours of the violation. All moving violations received while operating any motor vehicle will be used to determine Driver’s continuing eligibility for employment, this includes, but is not limited to, citations received while operating a privately owned vehicle for personal use. The license is attached to the driver, not the vehicle.

• A candidate for employment with more than three (3) minor moving violations over the preceding thirty-six month period is not eligible for employment.

• Any Employee with more than three (3) minor moving violations over the preceding thirty-six (36) month period is not eligible for continued employment, except as indicated below in Exception Note.

• Any Employee (or candidate for employment) with (1) major moving violation over the preceding thirty-six (36) month period is not eligible for hire or continued employment.

• In the event the Employee’s driver’s license is suspended or revoked, the Employee shall be required to report such occurrence, in writing, to the office manager within 24 hours of the revocation or suspension and must immediately cease driving for company purposes until further notice from the office manager. Failure to report the revocation or suspension of the Driver’s license will result in immediate termination of employment with Company. Other grounds for immediate termination of employment include, but are not limited to:

• Receiving a DUI (driving under the influence) of alcohol or drugs or DWI (driving while intoxicated) charge.

• Suspension of Driver’s license due to points and/or accidents over the previous thirty-six (36) months.

• Two (2) traffic accidents within the preceding thirty-six (36) month period in which the Employee received a traffic citation.

ACCIDENT REPORTING FOR COMPANY VEHICLES

• The Employee should never discuss the details of an accident with anyone other than the Employee’s immediate supervisor, office manager, the Insurance Company representative or their direct designee (attorney) or police investigators.

• Traffic accidents involving Company vehicles incurred while on Company business or while on personal use, must be reported to the appropriate supervisor, within 24 hours of such occurrence or on the following business day, whichever comes first. Failure to report vehicle accidents when due will result in termination of the Driver’s employment with Company.

• The Employee must call the police and obtain the Police Accident Report number, officer badge number and name.

• All accidents resulting in Employee injuries that occur while conducting Company business must also be reported to the WSIB and office manager.

DRIVER SAFETY RULES

“Driver” Employees driving Company owned/leased vehicles or personal vehicles while on Company business are expected to perform in accordance with the following objectives:

•Follow all rules and regulations in the Ontario Highway Traffic act.

• All ways wear your hard hat while loading and unloading.

• Do a circle check before each shift.

• When backing up use a signaler if possible, walk around the vehicle to examine the area, look for obstacles, use both rear view mirrors and move slowly.

• Avoid vehicle accidents and moving violations by driving defensively.

• Avoid vehicle abuse by proper vehicle care, maintenance, and use

• Be courteous to other drivers

• Never pick up hitchhikers

• Carry no more than two passengers in the front seat

• Do not talk on cellular/mobile phones while driving. Pull over or out of traffic or use a speakerphone to keep both hands on the steering wheel.

• Never drive under the influence of drugs or alcohol. Check with your doctor on possible adverse effects from prescription or over-the-counter medications.

• Always use seat belts, shoulder restraints and ensure that passengers do, as well.

• Always lock an unattended vehicle.

• No smoking is permitted in company owned/leased vehicles.

• When parking, try to leave the vehicle in a well-lighted, secure area.

• Equipment and material must be secured and load distributed properly before transporting.

• Equipment and material must be placed on the truck with sufficient means to remove it via forklift.

• Follow guidelines for fleet safety, maintenance and use.

WORKPLACE VIOLENCE POLICY

Management is committed to the prevention of workplace violence and is ultimately responsible for worker health and safety. We will take whatever steps reasonable to protect our workers from workplace violence from all sources.

Violent behavior in the workplace is unacceptable from anyone. Everyone is expected to uphold this policy and to work together to prevent workplace violence.

There is a workplace violence program that implements this policy. It includes measures and procedures to protect workers from workplace violence, a means of summoning immediate assistance and a process for workers to report incidents, or raise concerns. As the employer, will ensure this policy and the supporting program are implemented and maintained and that all workers and supervisors have the appropriate information and instruction to protect them from violence in the workplace.

Supervisors will adhere to this policy and the supporting program. Supervisors are responsible for ensuring that measures and procedures are followed by workers and that workers have the information they need to protect themselves.

Every worker must work in compliance with this policy and the supporting program. All workers are encouraged to raise any concerns about workplace violence and to report any violent incidents or threats. Incidents must be reported directly to the office.

Management pledges to investigate and deal with all incidents and complaints of workplace violence in a fair and timely manner, respecting the privacy of all concerned as much as possible.

The workplace harassment policy should be consulted whenever there are concerns about harassment in the workplace.